Lactation Support from Jillian Carter, RN, IBCLC

Working with Jillian

Jillian works out of the MilkMatters Albany office. She also offers telehealth visits and limited home visits for established clients.

Jillian is accepting new clients who are currently pregnant with due dates in October or later.

You’ll establish care during your pregnancy with a one-on-one Prenatal Consult in the office or virtually. Our classes will boost your confidence and give you education and tools to feel well-prepared. Once baby arrives, Jillian will come to your home for an Initial Consult to get things off to a good start. You’ll have Follow-up Consults in the office or virtually on a standard schedule through the first year, or as long as you need!

Get started by booking a Prenatal Consult for 2-4 months prior to your due date.

Jillian is not currently accepting new clients who have already delivered. Depending on your location, you may be able to book with another MilkMatters Lactation Consultant.

If you have already delivered, or you are pregnant and due sooner than the month listed above, please do not book an appointment with Jillian. To meet the needs of clients who have already established care, Jillian limits the number of new clients she takes each month, based on clients’ due dates. All of her slots are filled for due dates prior to the month stated above. Thank you for understanding.

Jillian is also offering classes, open to all.

Oh, you’re a planner who likes all the details? Same.

The typical experience goes something like this:

• During pregnancy, about 2-4 months prior to your due date, you’ll have a Prenatal Consult, in the office or virtual. (Note, Jillian tends to book up, so you’ll want to get this scheduled months in advance.) You’ll get to know one another and talk through any anticipated bumps in the road. You’ll put Jillian’s number in your phone and she’ll put your due date on her calendar.

• In addition to your one-on-one Prenatal Consult, you’ll take classes in our Prenatal Series. These classes provide education on what to expect through your breastfeeding journey, from the intense early days all the way through weaning.

• When you deliver, send Jillian a message and schedule your home visit for a day soon after you’re home from the hospital. At that Initial Consult with baby, Jillian will address common concerns for those early days, like ensuring baby’s getting enough to eat and latching is comfortable.

• If you need extra appointments at any point, Jillian can add those in, but generally, you’ll come to the office when your baby is around 3 weeks and 6 weeks old, and then choose either an office visit or virtual consult for 12 weeks, 6 months, 12 months, and whenever you wean.

More about what appointments include and prices for self-pay clients can be found here. Insurance info is here.